The Coffee Club
New Zealand’s Most Loved and Relevant Café Chain.
From a single store, which opened in November 1989 at Brisbane’s Eagle Street Pier, to more than 250 cafes throughout Australia, 67 in New Zealand, 40 in Thailand, 30 in the UAE, and cafes in Maldives, Indonesia, Cambodia, Vietnam and China. The Coffee Club has established itself as an iconic household name and preferred venue for millions of coffee drinkers throughout the Asia Pacific region. We now employ more than 6,000 employees and serve more than 40 million coffees annually in our 400 plus cafes globally.
The Coffee Club New Zealand has a strong presence in Auckland, but you’ll also find our cafes in many regional areas including Hamilton, Tauranga, Hastings, Palmerston North, Wellington, Christchurch, Dunedin, Queenstown, Invercargill, Taupo, Rotorua, Warkworth and Cambridge.
Despite our name, The Coffee Club is about much more than just excellent coffee. At The Coffee Club you’ll find a large range of breakfast, lunch and dinner meals available at any time of the day. So if you want bacon and eggs at 4pm or a gourmet beef burger at 10am, it’s no trouble at The Coffee Club. As long as we are open we are serving our full menu!
Meet The Team
Brad Jacobs
Director and Property Manager
Collectively, Brad has been with The Coffee Club for more than 25 years working across a range of roles, originally starting as a wash up boy in Cairns, North Queensland. He is very passionate about The Coffee Club brand, the franchising industry and the retail market. Brad is a strategic thinker and is always looking for ways to ensure The Coffee Club is a leader in our market.
As joint director of The Coffee Club New Zealand, Brad’s primary focus is on achieving operational excellence across our group in order to lead The Coffee Club’s continuing expansion plans in New Zealand. Brad manages all property and franchising matters, being responsible for negotiating and securing new sites for The Coffee Club and recruiting new Franchisees to join our group.
Brad is also the current Chairman of both the Franchise Association of New Zealand, and the Parnell Business Association.
Andy Lucas
Director and Marketing Manager
Originally working in hotels across a range of departments, Andy has always had a passion for hospitallity. Combining this genuine passion of food and beverage with his creative flair means he is always in touch with the current market trends. He is very passionate about The Coffee Club brand and aims to ensure The Coffee Club is the leading cafe brand in New Zealand.
As joint director of The Coffee Club New Zealand, Andy heads up the development and strategic planning of all national marketing campaigns for the group. This also incorporates advertising, sponsorships, national promotions and any other national related marketing campaigns.
Ruan Van Eeden
General Manager
Simone Varnier
Operations Manager
Mani Ikitau
Operations Development Lead
Asha Madhav
Operations Development Lead
Nellie Strickland
Coffee Manager
Coco Dai
Operations Trainer
Ruby Ji
Operations Trainer
Jayan Pieries
Operations Trainer
Cameron Larnach
Operations Trainer
Benjamin Groen
Operations Admin Lead
José Vilardy
Technology & Data Manager
Brendon Wood
Senior IT Technician
Derek Zhou
IT Coordinator
Connor Underwood
IT Support
Lyndall Mazalek
Finance Manager
Nicole Mowatt
Assistant Marketing Manager
Michael Albamonte
Marketing Lead
Jasmin Ng
Digital Content & Multimedia Designer
Chris Singers
Loyalty & Customer Support Administrator
Our Mission
• Good Food, Great Service & Excellent Coffee
• A welcoming relaxed meeting place enriching contemporary lifestyle
• The answer to “Where will I meet you?”
Our Core Values
Customer Service
Our focus is our customers, both internal & external. Everything we do revolves around ensuring that all our customers have positive and productive contact with us
Teamwork
We encourage and support each other to achieve our best at all times in a safe, fun and relaxed environment.
Accountability
We accept responsibility for our actions and are accountable for the results achieved.
Positive Relationships
We actively promote a positive and satisfying work environment and represent The Coffee Club positively at all times.
Continual Improvement
We constantly re-evaluate our services and actively elicit, listen and act upon information for continuous improvement, actively promoting innovative practice in all that we do and are involved with.
Customer Service
Our focus is our customers, both internal & external. Everything we do revolves around ensuring that all our customers have positive and productive contact with us
Teamwork
We encourage and support each other to achieve our best at all times in a safe, fun and relaxed environment.
Accountability
We accept responsibility for our actions and are accountable for the results achieved.
Positive Relationships
We actively promote a positive and satisfying work environment and represent The Coffee Club positively at all times.
Continual Improvement
We constantly re-evaluate our services and actively elicit, listen and act upon information for continuous improvement, actively promoting innovative practice in all that we do and are involved with.
