Gift Cards

Gift card for The Coffee Club placed on a light textured table beside a cup of latte and a plate of food.

The Coffee Club Gift Cards are a perfect gift idea for friends, family and colleagues, and they can also be purchased and redeemed at any of The Coffee Club stores in New Zealand.

You can load the gift cards with any amount you like (minimum $10 in store or $20 online, maximum $999) and the balance of this can be checked online so that you always know how much you have left on the card.  The Coffee Club gift cards are valid for 36 months from the date of purchase. A $6 shipping and handling fee applies within New Zealand. Please allow up to five working days for delivery.

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Frequently Asked Questions

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Terms and Conditions

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Frequently Asked Questions

TCC Gift Cards can be purchased and used at any of The Coffee Club cafes within New Zealand.

All TCC Gift Cards have a 3 year expiry from the date of purchase, so you have ample time to use them. The expiry date of TCC Gift Cards cannot be extended and any unused balances on expired TCC Gift Cards will be lost which are not refundable or transferrable. The Coffee Club is not responsible for any unused balances on expired TCC Gift Cards.

No. TCC Gift Cards can only be loaded once at the time of purchase. If you want to load more onto the gift card the easiest option is to simply get a new gift card.

No. TCC Gift Cards are not refundable. They should be treated just like cash and kept somewhere safe until you are ready to use it.

No change is issued when using your TCC Gift Card. The balance remaining will still be on your gift card and can be used with your next purchase.

Yes. Your gift card is simply a method of payment and can be used with your VIP card.

You can check your gift card balance at anytime using the online portal or by text. You will just need the card number and the four digit PIN on the back of your gift card. The details for this are clearly displayed on the back of the gift cards

No. Gift cards must be paid for using cash, debit card or credit card.

You can choose any value you like between $10 and $999.

No, TCC Gift Cards should be treated just like cash and unfortunately if it is lost or stolen we are unable to refund this amount or replace the gift card with a new one.

If you have any problems, please call our support team on 09 304 0008 or email us at info@thecoffeeclub.co.nz

Tilted gift card with pale purple top and dark blue bottom, waves in between, displaying 'GIFT CARD' and 'THE COFFEE CLUB' at the bottom.

TERMS AND CONDITIONS

Terms Of Use
The Coffee Club Gift Cards can only be redeemed at The Coffee Club stores in New Zealand. No change is given and any balance that remains on the gift card can only be used against future purchases. Card value expires 3 years after purchase. Any balance that remains on the gift card after expiry will not be available for use. The Coffee Club is not responsible for lost or stolen gift cards. Please treat the gift card as cash. It cannot be replaced if lost or stolen. Risk of loss or theft and title for The Coffee Club Gift Cards pass to the purchaser upon activation. If you have purchased gift cards online, The Coffee Club may email you from time to time with exclusive gift card promos (not available with other offers).

Cancellations / Returns
The Coffee Club Gift Cards cannot be redeemed for cash, returned for a refund or exchanged. Unused balances are not refundable or transferable.

Delivery
Shipping is free within New Zealand. Please allow up to five working days for your order to be delivered to you.

Check your balance Online
You can check your card balance at anytime using the online portal. All you need is the card number and the four digit PIN on the back of your gift card.   You may also check the balance by text.  The details for this are clearly displayed on the back of the gift cards.

Click here to check your balance.

Frequently Asked Questions

Where can I purchase and use my TCC gift card?
TCC gift cards can be purchased and used at any of The Coffee Club cafes within New Zealand.

How long do I have to use the gift card?
TCC gift cards all have a 3 year expiry from the date of purchase, so you have ample time to use them.

Can I add more money to an existing TCC gift card?
No. TCC gift cards can only be loaded once at the time of purchase. If you want to load more onto the card the easiest option is to simply get a new gift card.

Can I get my money refunded?
No. TCC gift cards are not refundable. They should be treated just like cash and kept somewhere safe until you are ready to use it.

Can I get change on my purchase?
No change is issued when using your TCC gift card.  The balance remaining will still be on your gift card and can be used with your next purchase.

Can I use my TCC gift card in conjunction with my VIP card?
Yes. Your gift card is simply a method of payment and can be used with your VIP card.

How do I check the balance of my TCC gift card?
You can check your card balance at anytime using the online portal or by text.  You will just need the card number and the four digit PIN on the back of your gift card.  The details for this are clearly displayed on the back of the gift cards.

Can I purchase gift cards with a gift card?
No. Gift cards must be paid for using cash, debit card or credit card.

What denominations do the gift cards come in?
You can choose any value you like between $10 and $999.

If I have lost my card or if it’s stolen can I get a refund or replacement?
No, the cards should be treated just like cash and unfortunately, if it is lost or stolen we are unable to refund this amount or replace the card with a new one.

Who do I contact if I have a problem?
If you have any problems, please call our support team on 09 304 0008 or email us at info@thecoffeeclub.co.nz.

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We value your privacy as much as you do. We will not give your email address out to any other parties.